Volunteer Resources

Documents, information and training resources to support your volunteering experience with us.  

Jump to:

    Role descriptions

    Matching App for Remote Volunteers


    Play Video

    Food Hygiene

    Play Video

    One to one Shopping Friend

    Play Video

    One to one Befriender

    Play Video

    Phone Friend

    Play Video

    Telephone Supporter

    Play Video

    One to one Shopping Companion

    Play Video

    Online Shopper

    Play Video

    Other training opportunities

    We often receive information about training and learning opportunities that may be of interest to our volunteers, below we have listed several of them and if any look appealing, please just click the links to find out more. They are all available to access online. 

    CleanShot 2024-04-03 at 00.16.19@2x


    RevivR is a short, self-directed CPR training from British Heart Foundation, that could teach you how to save someone's life.

    CleanShot 2024-04-03 at 00.18.06@2x

    Good Conversations

    An introductory training session for volunteers whose role includes hosting conversations in community settings such as community cafes, lunch clubs or community drop-in centres.

    CleanShot 2024-04-03 at 00.19.29@2x

    Expand Your Skills & Knowledge

    Food Train have partnered with The Skills Network to offer you all the opportunity to explore new skills and learning opportunities.

    CleanShot 2024-04-03 at 00.21.23@2x

    Dementia Friends

    Anybody can become a Scottish Dementia Friend. It's just about understanding a bit more about dementia and the small things you can do to help people living with dementia. Complete to receive your 'Dementia Friend' badge.

    CleanShot 2024-04-03 at 00.22.28@2x

    Conversations In The Community

    Conversations about mental health can be hard. But you don't need to be a mental health professional to support others in your community. 

    This e-learning course will help you practice how to talk about mental health, and feel more prepared to help others.

    CleanShot 2024-04-03 at 00.23.05@2x

    Staff and Volunteer Malnutrition Training

    The training aims to increase knowledge and confidence around identifying and supporting older people living at home who are at risk or are suffering from malnutrition.

    CleanShot 2024-04-03 at 00.24.51@2x

    OpenLearn - The Open University

    Anyone can learn for free on OpenLearn but creating an account lets you set up a personal learning profile which tracks your course progress and gives you access to Statements of Participation and digital badges you earn along the way. You could study a topic related to your volunteering or not.

    A few suggested courses are -

    CleanShot 2024-04-16 at 14.58.19@2x

    Cruse Scotland Bereavement Support

    For bereavement and grief support resources you can visit the Cruse Scotland website where they have a selection of resources including helpline numbers.