The latest news from the Stirling branch of Food Train.
Food Train celebrates its 20th Anniversary on the 29th June of this year! Friendly and good hearted volunteers have been supporting older people across Scotland to manage their weekly groceries for 2 decades! Wow! That's worth celebrating!
Thank you to Stirling University for producing this short video of our wonderful volunteers out and about delivering groceries to our customers all across Stirling. Featuring our oldest customer aged 102 years! https://www.youtube.com/watch?v=uteRUz6ffMA&feature=youtu.be
Stirling volunteers were proud to take part in the SVE Celebration held at Albert Halls in September. The evening celebration was well attended and although Food Train were not lucky enough to receive an award this year, everyone was happy to hear of all the good deeds delivered by volunteers across Stirling. It was an inspiring event.
TESCO Superstore become a retail partner of Food Train Stirling on Tuesday 17th June. We are delighted to be able to offer our customers an additional choice of retailer and look forward to working with the staff and managers of Tesco to support older people across Stirling and the surrounding areas.
Stirling have only had Morisons as a retail partner since launch, so we are all excited about bringing Tesco on board!
All went well on the first shop, Tesco staff were friendly and accomodating and customers were pleased with their shopping.
Every year Food Train distribute an annual customer survey to understand our customers, their needs and how to improve our service to them. The 2013 survey was completed in late summer and results analysed during October. Some of the results showed that:
- more than 78% of Food Train customers are aged over 75, with 14.2% of those aged over 90
- 74.6% live in lone households
- 21.1% said they had changed what they eat since using Food Train
- 60.2% said they felt more able to stay in their own home
- 37.6% said they felt it reduced their risk of falling
- a whopping 98.2% rate the service as excellent or good!
Every year there is a chance for one lucky customer who returns the completed survey to win a £10 shopping voucher and this year's winner in Stirling is Mr Donald McCabe. Seen in the photo above is Mr McCabe accepting his voucher from Food Train volunteer Gill Hall.